Resident help
How to & FAQ
Use these verified contact points and account links for common rental questions. For details specific to your lease or account, contact the office directly.
How to pay rent online
Open Tenant Web Access to review the online options available for your account.
View the step-by-step instructionsHow to pay rent in cash
Use CashPay at a participating CheckFreePay location.
View the step-by-step instructionsHow to request maintenance
1. Log into your Tenant Web Access account and submit a service request.
2. Text Us: 513-804-2000
3. Email us: Live@artsrentals.com
Utility contacts
Use the verified utility contacts below when service setup or support is required.
Duke Energy: (800) 544-6900
Middletown Water Dept: (513) 425-7870